Managed IT Support
Managed IT Support
What we offer:
Remote Monitoring & Management
Our remote monitoring & management service ensures your school's IT infrastructure remains fast and reliable. We offer responsive, remote troubleshooting, but we also monitor your systems continuously, using the latest remote monitoring tools and take action before problems disrupt teaching and learning.
Onsite IT Support
Our onsite IT support service provides a high level, hands-on solution to your immediate, complex or ongoing IT requirements. Our skilled technicians are ready to visit your school to tackle specific issues, or according to a set schedule to offer day-to-day support.
Remote and Onsite Hybrid Support
Our hybrid model combines our remote support and monitoring with periodic onsite visits. This model works best for schools that want the flexibility and value of remote assistance, but still want periodic engineer visits to address issues onsite issues that have been logged since our the visit.
Proactive System Maintenance
Our proactive system maintenance services, are designed to keep your school's IT infrastructure secure, optimised and backed up at all times. Our proactive maintenance tasks include: Deploying security patches, scanning the network for security threats, automating backups and optimising network performance.
